How to Seek Office 365 Support and Resolve Your Technical Problems
Microsoft Office 365 is a household name today. With dynamic applications like MS Word, Excel, OneNote, Outlook, among others, it greatly facilitates users in carrying out their daily work. But to keep getting its services, you require a yearly or a monthly subscription. As you continue to work with the various applications, it's inevitable for some or the other problem to arise. To get their effective resolutions, you can log a ticket. It will help you receive Office 365 support. You can log a ticket from a web app, client app, or via Office 365 account. In this post, you'll find the various methods to create a support ticket and resolve your problems.
Different Ways to Create a Ticket and Avail MS Office 365 Support
It is easy to create a ticket through various methods. Keep reading to know the exact steps by which you can make it.
The process to log a ticket from a client app on your device
Launch any Office 365 app and go to the 'Help' section. Now follow these steps.
Tap' Contact Support.'
Correctly enter the issue you are encountering.
Now tap 'Get Help.'
Microsoft will start to match the description of your issue with suitable posts.
After selecting the option as per the matched statement, tap 'Talk to an agent.'
You'll find a pane where you should choose 'Live Chat.' Now, you can connect directly with the support team.
The process to log a ticket from your Office account
You can log a ticket by opening your 'Office 365 account' page on your browser. After signing into your account, follow these pointers.
Click the app launcher present on the top left.
Put a click on 'Office' and then on the symbol of '?.'
Now tap 'Contact Support.'
Click 'Microsoft Support' on the page that appears. After you press its tab, the window of Virtual Support Agent will open.
The process to log ticket from your web app
Open any MS Office program and navigate to 'File.' You can log a ticket by following these steps.
Choose 'Help.'
In the window that appears, hit 'Contact Support.'
Tap 'Microsoft Support' on your account page.
Next, hit the tab of 'Contact Support.'
The Virtual Support Agent Window will launch. It'll resolve your problem.
Final Words
Logging a ticket is easy, and you can do it through multiple methods. Use the one that you prefer and get valuable Office 365 support. The experienced support personnel will assist you in resolving the various problems.