Things to Do if Folders Disappeared in Outlook

Outlook is a go-to email client for most business and professional operations. It is home to multiple important emails which need to be seen or re-seen at regular intervals. It is a very common practice that in order to make it easy to locate emails, they are segregated into various folders. This is healthy and convenient. however, discovering that a folder is missing in outlook is also a valid reason to panic.

Thankfully, it's a common problem and it’s easy to troubleshoot.

In this blog, we will cover the various ways to troubleshoot in order to recover

your deleted folders or to make the disappeared folders reappear.

Reasons Why Your Folders Disappeared in Outlook?

• The Outlook folders have got hidden

• A folder was erroneously deleted

• Outlook isn't syncing properly with the server

• Your Personal folder file is damaged

 

How to Recover the Folders Disappeared in Outlook?
 

Ensure that all folders are showing -

Folders can go missing for something as simple as a minimised folder pane. Also, since folders can be nested in Outlook, expanding a folder by using the tiny triangle next to them might reveal the folders you’re unable to find.

 

Recover Folder from Trash -

There is a chance that you might have deleted a folder accidentally. Thankfully, Outlook stores the deleted folders in the Trash folder. Check it to find and restore the folder that you need.

Recover the Folder from Server -

If you have deleted a folder from your trash bin, you cannot recover it. Though, you can look for the same in the server. The server backs up your data and can help you retrieve your lost data. 

Repair the Outlook Application -

If Outlook isn't syncing properly, the folders you created on the server may not appear in your desktop app. If your account isn't syncing, give the built-in repair tool a try. 

Repair your Outlook Personal Folder File -

The corruption of your Outlook personal folder (.pst) is a probable reason behind your folders getting missing. For this, the built-in repair tool is a saving grace. 

Check Your Network Connection -

If your system or your phone isn’t connected to a reliable network, Outlook won’t sync and hence the folders would not load. Even if the folders are getting displayed, they might be empty. Check your internet and then reopen Outlook to resolve this trouble. 

To sum it all,

We can understand that it is a genuine reason to panic. But first, try the methods listed in the blog. Also, always keep a backup of your mails because when all else fails, backup saves.